LOCATION: FLORIDA
DESTINATION: ENGAGEMENT
DESTINATION: ENGAGEMENT
If you're here to check out the links from our Inform USA session, look no further!
Our 988 dashboard for Heart of Florida United Way captures critical metrics such as call volume, crisis diversion rates, and resources provided, while maintaining client confidentiality. It summarizes the amazing impact of 988, while underscoring the service’s role in alleviating burden on 911 systems and activating mobile crisis response units. Stakeholders such as funders, board members, and community partners are able to understand and track 988's work in a unique way that has led to higher engagement and greater visibility for the service.
Interested in seeing how data can lead to engagement? Explore the 988 dashboard below!